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HOWELL Medical

Sales Service

We have a complete pre-sales, in-sale and after-sale service system, regularly understand customer needs and opinions on products, and promptly answer customer questions to achieve customer satisfaction.

We have a professional and excellent service team, committed to providing customers with the best quality after-sales and related installation training services to ensure 100% customer satisfaction.

Howell Medical provides customers with good after-sales service and meets customer requirements by maintaining a working attitude of excellence. Professional staff is the guarantee of quality service. Our personnel are systematically trained and have professional knowledge.

Regular return visits, expert team of 200+, real-time expert guidance, one-stop service, reply within 24 hours, customer first

Pre-Sale Service

Technical consultation: You can contact us at any time by phone, text message or email to inform us of your needs and ask your questions, and we will be happy to provide you with a satisfactory answer.

Customized service: According to your specific needs and the actual situation of the operating room, we can design equipment suitable for your operating room, "tailor-made" for your operating room.

Field trip: Whether you are visiting or inspecting, we sincerely welcome your presence. From the office building to the production plant, we can give you a detailed introduction and explanation. Here, you can see the production process of the entire operating room equipment and experience the operation of the equipment.

In-Sale Service

Cooperation negotiation: understand the equipment, service, price amount, negotiate details

Cooperation signing: confirm the signing of the contract, happy cooperation

Equipment delivery: The production of surgical equipment is completed and delivered to the buyer for use according to the requirements of the contract. We will deliver all kinds of surgical products to your designated location in a timely, efficient and complete manner.

After-sales service

Product after-sale: 2 year warranty.

After-sales time: The solution will be proposed within 4 hours after receiving the maintenance notice, and there will be professional engineers online and remote maintenance within 24 hours (48 hours at the latest).